If you encounter any issues, please don’t hesitate to reach out to our responsive support team. Contact us via [email protected] or through the chatbox in admin dashboard, and we’ll be there to assist you.

Trouble Shooting

I set up all the settings and the pre-order is not shown on the button, what is wrong?

Sometimes, It can take a couple of minutes to apply the changes.

1. Make sure you enabled PreOrderly. Here is the quick video and also step by step tutorial.
2. Make sure you activate the pre-order for the product (in the product setting)
3. Contact the support, please!

I chose mode 2 but pre-order is not shown, how to fix?

Sometimes, It can take a couple of minutes to apply the changes. - Make sure you enable "continue selling when out of stock" on the products/variants - Contact the support, please!